This policy applies to NoDopa AI Pro subscriptions bought through Dodo Payments. It is intentionally strict because Pro provides immediate digital access and hosted Smart Focus Checks that can create irreversible third-party AI-processing costs. It does not limit any refund, cancellation, or withdrawal right that cannot legally be excluded.

Cancel anytime; access continues to the paid-through date

You can cancel through the Dodo Payments customer portal. Cancellation prevents the next renewal; it does not normally refund the current paid period. Unless a payment is refunded, reversed, fraudulent, charged back, or otherwise invalid, Pro access continues until the end of the period already paid for.

Strict refund policy

All Pro purchases and renewals are final once paid access has been used, including by enabling or consuming hosted Smart Focus Checks. NoDopa AI does not provide discretionary refunds for:

a change of mind after Pro access or hosted checks have been used;
unused remaining time in a monthly or yearly billing period;
unused, expired, or non-transferable Smart Focus Check allowances;
a decision to stop using Chrome, remove the extension, change devices, or use another focus product;
a result that depends on a website, Chrome, another device, a user setting, or an AI classification that is incomplete or incorrect; or
a failure to cancel before an automatic renewal.

Limited exceptions

We will review a request if it is made within 7 calendar days of the charge and the account has not used Pro-only hosted Smart Focus Checks. We may also correct duplicate charges, unauthorized charges after reasonable verification, or a material paid-service failure that we cannot reasonably fix. Approval is not automatic and is assessed case by case.

For a request, email rnehra824@gmail.com with the checkout email, order number, charge date, and a short explanation. Do not send card details, passwords, access tokens, or private page content. We aim to reply within 5 business days.

Immediate digital access and consumer rights

Where applicable law requires it, checkout must obtain your express consent to immediate provision of digital services and your acknowledgement of any resulting loss of a withdrawal right before Pro access or hosted checks begin. If local law gives you a non-waivable right, that law applies despite this policy.

Chargebacks, reversals, and abuse

Please contact support first so we can review a billing issue. A successful chargeback, payment reversal, fraudulent order, refund, or material abuse of the refund process may immediately end Pro access and invalidate any remaining hosted allowance. We may decline fraudulent, abusive, or duplicate requests where permitted by law.

Payment processor

Dodo Payments handles checkout, tax, invoices, payment-card processing, and the customer billing portal. NoDopa AI does not store payment-card details. Dodo may require information necessary to process a valid refund or billing request.

Contact

Refund and billing support: rnehra824@gmail.com

Refund and Cancellation Policy